CERTIFIED ISO 20121 LEAD IMPLEMENTER

MASTERING THE IMPLEMENTATION AND MANAGEMENT OF EVENT SUSTAINABILITY MANAGEMENT SYSTEM (ESMS) BASED ON ISO 20121

This intensive course enables the participants to understand and develop the necessary expertise to support an organization in implementing and managing an Event Sustainability Management System (ESMS) based on ISO 20121. Participants will gain a thorough understanding of the best practices used to implement the qualitative processes relevant to sustainable events and event management. ISO 20121 also includes practical guidance on communications, operational planning and control, stakeholder identification and engagement, supply chain management and procurement, and issue evaluation. This standard is suitable for all sizes and types of events and can be applied to all occasions, from a local craft show to a major event and is applicable to event owners, organizers and suppliers. Organizations can demonstrate voluntary conformity with ISO 20121 by either self-declaration

Who should attend?

  • Members of the event industry supply chain including organizers, event managers, stand builders, caterers and logistics suppliers
  • Individuals involved in logistics in an organization
  • Event, PR or communications managers who want to implement the ISO 20121 or who work with organizations that implement this standard.
  • Managers working in the organization of the events or who implement the sustainable events or policies for companies

Learning objectives

  • To understand the components and the operation of an Event Sustainability Management System based on ISO 20121 and its principal processes. Understand the goal, content and correlation between ISO 20121 with other standards and regulatory frameworks. Master the concepts, approaches, standards, methods and techniques for the implementation and effective management of an ESMS

Course Agenda

Day 1: Introduction to ISO 20121 and initiation of an ESMS

  • Course objective and structure
  • Standard and regulatory framework
  • Event Sustainability Management System (ESMS)
  • Fundamental principles of event sustainability management
  • Initiating the ESMS implementation
  • Understanding the organization and clarifying the Event Sustainability objectives
  • Analysis of the existing management system

Day 2: Plan the implementation of the ESMS

  • Leadership and approval of the ESMS project
  • ESMS scope
  • Policies for information security
  • Risk assessment
  • Statement of Applicability and management decision to implement the ESMS
  • Definition of the organizational structure of information security

Day 3: Deploying the ESMS

  • Definition of the document management process
  • Design of security controls and drafting of specific policies & procedures
  • Communication plan
  • Training and awareness plan
  • Implementation of security controls
  • Incident management
  • Operations management

Day 4: ESMS measurement, continuous improve- ment and preparation for certification audit

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
  • Treatment of problems and non-conformities
  • Continual improvement
  • Preparing for the certification audit
  • Competence and evaluation of implementers
  • Closing the training

Day 5: Certification Exam

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playing and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and certification

  • The "Certified ISO 20121 Lead Implementer" exam fully meets the requirements of the PECB Examination Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: FUNDAMENTAL PRINCIPLES AND CONCEPTS OF EVENT SUSTAINABILITY MANAGEMENT
    • Domain 2: EVENT SUSTAINABILITY MANAGEMENT BEST PRACTICES BASED ON ISO 20121
    • Domain 3: PLANNING AN ESMS BASED ON ISO 20121
    • Domain 4: IMPLEMENTING AN ESMS BASED ON ISO 20121
    • Domain 5: PERFORMANCE EVALUATION, MONITORING AND MEASUREMENT OF AN ESMS BASED ON ISO 20121
    • Domain 6: CONTINUAL IMPROVEMENT OF AN ESMS BASED ON ISO 20121
    • Domain 7: PREPARATION FOR AN ESMS CERTIFICATION AUDIT
  • The “Certified ISO 20121 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
    Duration: 3 hours

  • After successfully completing the exam, participants can apply for the credentials of Certified ISO 20121 Provisional Implementer, Certified ISO 20121 Implementer or Certified ISO 20121 Lead Implementer, depending on their level of experience
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential

General Information

  • Exam and certification fees are included in the training price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions.

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