Certified ISO 13053 Lead Implementer (5 days)

Mastering the implementation and management of a quantitative methods in process improvement – Six Sigma based on ISO 13053

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Six Sigma process improvement based on quantitative methods based on ISO 13053:2011. Participants will also gain a thorough understanding of best practices used to implement DMAIC methodology based on requirements from ISO 13053.

Who should attend?

  • Project managers or consultants wanting to prepare and to support an organization in the implementation of a Six Sigma methodology
  • Quality executives and/or quality engineers
  • ISO 13053 auditors who wish to fully understand the Six Sigma method
  • Persons responsible for the Quality or conformity in an organization
  • Members of a quality team
  • Expert advisors in quantitative methods in process improvements
  • Technical experts (Quality technicians, plant managers, managers of customer service, operations managers, CEOs, CFOs etc.) who want to prepare for a quality function or for a management of process improvements based on quantitative methods.

Learning objectives

  • To understand the implementation and management of a quantitative methods in process improvements – Six Sigma in accordance with ISO 13053
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Six Sigma process
  • To understand the relationship between the components of a Six Sigma quantitative methods in process improvement and the compliance with the requirements of different stakeholders of an organization
  • To acquire necessary expertise to support an organization in implementing, managing and maintaining a Six Sigma quantitative methods in process improvement as specified in ISO 13053-1 and ISO 13053-2
  • To acquire necessary expertise to manage a team implementing ISO 13053
  • To develop knowledge and skills required to advise organizations on best practices in the management of quantitative methods in process improvement – Six Sigma.
  • To improve the capacity for analysis and decision making in the context of process improvement management
  • To prepare an organization for an ISO 13053 audit

Course Agenda

Day 1: Introduction to management of a quantitative methods in process improvement – Six Sigma concepts as required by ISO 13053

  • Introduction to Six Sigma quantitative methods for process improvement
  • Fundamental principles of Six Sigma process improvement
  • Normative frameworks and methodologies related to Quantitative methods process improvement
  • Six Sigma’s relationship with Quality Management (ISO 9001)
  • Understanding the requirements of ISO 13053:2011 clause-by-clause,
    • Fundamentals of Six Sigma projects within organizations
    • Six Sigma measures
    • Six Sigma personnel and their roles
    • Minimum competencies requirements
    • Minimum Six Sigma training requirements
    • Six Sigma project prioritization and selection
    • Six Sigma project DMAIC methodology
    • Six Sigma project methodology – Typical tools employed
    • Monitoring a Six Sigma project
    • Critical to success factors for Six Sigma projects
    • Six Sigma infrastructures within an organization

Day 2: Definition and Measurement according to Six Sigma

  • Six Sigma measures
  • Identification and analysis of customer needs and requirements
  • The role of personnel in Six Sigma
  • Master Black belt, Black Belt, Green Belt, Yellow Belt

Day 3: Analysis and Improvement according to Six Sigma

  • Six Sigma project prioritization and selection
  • DMAIC methodology
  • Development of a training & awareness process

Day 4: Control, and Six Sigma tools and techniques

  • Controlling and monitoring a quantitative methods in process improvement project
  • Six Sigma infrastructures within an organization
  • Tools and techniques used for Six Sigma according to 13053-2
  • ISO 13053 internal Audit
  • Preparing for a ISO 13053 certification audit

Day 5: Certification Exam

Prerequisites

ISO 13053 Foundation Certification or a basic knowledge of ISO 13053 is recommended

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playing and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • Benefit from the practical exercises, the number of training participants is limited

Exam

  • The “Certified ISO 13053 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of process improvement and quantitative methods
    • Domain 2: Six Sigma quantitative methods in process improvement Best Practice based on ISO 13053
    • Domain 3: Defining a process based on ISO 13053
    • Domain 4: Measuring a Six Sigma methodology based on ISO 13053
    • Domain 5: Analyzing a process based on Six Sigma quantitative methods based on ISO 13053
    • Domain 6: Improve a process based on Six Sigma quantitative method based on ISO 13053
    • Domain 7: Controlling a process which is based on a Six Sigma quantitative methods based on ISO 13053
    • Domain8: Preparing for a Six Sigma quantitative methods in process certification audit
  • The “Certified ISO 13053 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about exam, refer to PECB section on ISO 13053 Lead Implementer Exam

Certification

  • After successfully completing the exam, participants can apply for the credentials of Certified ISO 13053 Provisional Implementer, Certified ISO 13053 Implementer or Certified ISO 13053 Lead Implementer, depending on their level of experience
  • A certificate will be issued to participants who successfully passed the exam and comply with all the other requirements related to the selected credential
  • For more information about ISO 13053 certifications and PECB certification process, refer to PECB section on ISO 13053 Lead Implementer Certification

General Information

  • Exam and certification fees are included in the training price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

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